Returns & Refunds

  • Ship product(s) back with your invoice in box. When we receive it, you will be contacted by a Company Educator and will issue store credit or exchange in products.

    Please Ship Products to:

    Tammy Taylor Nails

    Attn: Returns/Exchanges

    2001 E Deere Ave, Santa Ana, CA 92705

  • A refund request can be submitted within a month after the purchase is made.

  • There is a 25% Restock Fee on Refunds.

    No Restock Fee if you choose in-house or online store credit or exchange.

  • No refunds or exchanges on Classes, Workshops, Zoom Classes or Seminars

  • Initially, shipping is handled by the customer. When we receive the product back and start the return/exchange process, a $5 shipping credit will be applied.

Complimentary Services

  • Absolutely! Please call 1-800-938-2669 to be connected with your personal Salon Success Coach.

  • Yes we can! Please call us at 1-800-938-2669 to be connected with your personal Company Educator. They will assist you in Product Knowledge, Troubleshooting, Procedures and more!

  • Absolutely! Please call 1-800-938-2669 to be connect with your personal Job Placement Coach. They will help you navigate your

Payments & Safety

  • All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express, and Discover.

  • Yes, we accept online payments. All payment processing and vital customer information is quick, easy, and secure.

    Learn more about our store's safe checkout experience (powered by Shopify) here.

  • For more insight, you may also want to read Shopify’s Terms of Service here or Privacy Statement here.

  • We accept payments from major credit card companies like Visa, Mastercard, and American Express.

  • Yes! Please call us at 1-800-938-2669 to be connected with a Sales Rep in your area.

Shipping & Delivery

  • Processing times generally take 3-5 business days.

    Once shipped, delivery takes generally 3-7 business days.

    We ship orders Monday-Friday only.

    We do not ship orders on weekends or holidays such as: New Year’s Day, Memorial Day, 4th of July, Labor Day, Thanksgiving, Christmas Eve, and Christmas Day.

  • $9.95 flat fee for domestic (excluding Hawaii and Alaska)

    Free Shipping on all orders $100+

    Here are the full details of our Shipping Policy.

  • Yes, we offer free shipping for orders $100+.

    Occasionally, Tammy Taylor Nails will offer free shipping promotions, when domestic customers will receive free shipping if they spend a certain amount. These change over time. Tammy Taylor Nails currently ships to US Customers only.

  • If you live outside the United States and would like to place an order, please contact Yiza at yiza@tammytaylornails.com

  • Please call Mike 1-800-938-2669 ex.122 to place an order.